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Contact Us

Global Reservation Center
Ready to book your trip and experience the world class service of EmpireCLS? Contact our Global Reservations Center anytime, day or night, and one of our experienced and courteous Reservations Specialists will be happy to assist you.
Phone: (800) 451-5466
Customer Care
Have a question, comment, or concern about our services? Contact our Customer Care Department to speak with a friendly Customer Care Agent who will quickly and efficiently address all of your needs.
Phone: (800) 451-5466 ext. 2896
E-mail: customer@empirecls.com
Accounting
Contact our Accounting Department to speak with one of our professional Accounting associates who will efficiently expedite your needs.
Phone: (800) 451-5466 ext. 2900
E-mail: account@empirecls.com
Business Development
Interested in setting up an account with EmpireCLS or making changes to a current account? Contact our Business Development Team, and we’ll help you tailor a service program to meet all of your ground transportation requirements.
Phone: (800) 451-5466 ext. 2897
E-mail: businessdev@empirecls.com
Meetings and Events
Planning a corporate meeting, industry convention, film premiere, or other large event? Contact our Meetings and Events Specialists for step-by-step assistance in planning and executing your ground transportation needs.
Phone: (800) 451-5466 ext. 2899
E-mail: groups@empirecls.com
Live Chat
Need to speak with someone right now? Connect to our online Live Chat feature and communicate with a Customer Service Representative immediately.
Survey
Have a few minutes to let us know how we’ve lived up to your expectations? Please take our online customer satisfaction survey, and tell us how to make your EmpireCLS experience even better.
Global Network Partners
EmpireCLS operates one of the largest network programs in our industry, which allows us to provide exceptional service in over 650 cities worldwide. Our Global Network Partners provide the same quality service we deliver in our home cities. We seek out the best partners in each market and contractually hold them to the same standards we require in our own locations. For information on joining EmpireCLS’ affiliate network please contact a member of our affiliate department.
Phone: (800) 451-5466 ext. 2892