Every remarkable journey is shaped by thoughtful collaboration and careful planning. Behind each seamless itinerary is a trusted network of advisors and partners working with precision, care, and a shared commitment to the client experience. For EmpireCLS, these relationships are central to how we serve travelers around the world.
EmpireCLS is proud to share that we have been named GTC’s Specialty Partner of the Year for the second consecutive year. Presented at the ARRIVE 2026 Awards Gala in Austin, Texas, this recognition is especially meaningful because it was selected by Global Travel Collection’s extraordinary advisor community.

ARRIVE 2026 Awards Gala (left to right): Vanessa McGovern, GTC Senior Vice President, Partner Product, Marketing & Events; Gary Stevens, EmpireCLS Vice President of Sales; Angie Licea, GTC President.
To be recognized by GTC two years in a row reflects the meaningful relationships we have built over the years with advisors who define excellence in luxury travel. Their trust in our team is something we value deeply, and it continues to inspire the standard of service we bring to every journey.
Adding to this moment, EmpireCLS is also honored to be named a finalist for Best Specialty or Insurance Partner at the 2026 Virtuoso Global Awards, taking place during Virtuoso Travel Week in Las Vegas this August. This marks our second consecutive year as a finalist in the category, an honor that reflects the enduring trust and confidence of the Virtuoso advisor community.
“These incredible recognitions from GTC and Virtuoso reflect the extraordinary partnerships we’re privileged to share with the travel advisor community. We’re grateful for the confidence advisors place in us, and it inspires us to keep raising the bar every day” – Gary Stevens
As the travel industry continues to evolve, EmpireCLS remains committed to delivering the reliability, discretion, and elevated service that define every journey, and that travel advisors and their clients have come to expect.
FIFA World Cup 2026 brought extraordinary energy, movement, and complexity to North America, placing chauffeured transportation planning at the center of one of the world’s most demanding sporting events. For EmpireCLS, supporting an event of this scale meant preparing early, coordinating across markets, and staying ready for conditions that could change by the hour.
Tara Roche, EmpireCLS’ Senior Vice President of Sales, reflects on what it took to plan for the tournament, support passengers across a dynamic event environment, and uphold the care, communication, and consistency clients expect from EmpireCLS.
When did planning begin for EmpireCLS’ FIFA World Cup operations, and what were the first priorities you needed to address as the tournament prepared to come to North America?
Planning began more than two years in advance, giving our team the ability to thoughtfully prepare for the scale, complexity, and global reach of the World Cup. Early priorities focused on the fundamentals that define success at this level: understanding host-city regulations, mapping the full passenger journey from airport to hotel to venue, developing layered contingency plans, and aligning a consistent service model across multiple countries and markets.
What makes preparing for the FIFA World Cup 2026 different from planning transportation for a one-city event like the Super Bowl?
FIFA World Cup 2026 operates on an entirely different scale. While the Super Bowl is contained within a single metropolitan area, the World Cup spans 16 host cities across the United States, Canada, and Mexico, with 48 teams and 104 matches. Delivering a seamless experience across this footprint requires a highly coordinated transportation network capable of performing consistently across diverse regions, jurisdictions, and operating environments.
With matches, events, airport arrivals, hotel transfers, and post-match departures all happening across a compressed timeline, where do you see the greatest logistical complexity?
The greatest complexity lies in the transitions. Airport arrivals, hotel check-ins, stadium departures, and post-match movements all converge within tightly managed windows. Success depends on precise timing, proactive coordination, and real-time adaptability to ensure each movement remains seamless, even when delays or changes occur.
What details matter most to passengers during major global events such as this?
During events of this magnitude, passengers expect a highly controlled, elevated experience defined by certainty and discretion. This includes late-model luxury vehicles, precisely coordinated pickup points, and clear, proactive communication as conditions evolve. Equally critical are the elements that underpin true premium service: strict confidentiality, heightened security protocols, deep local expertise, and an uncompromising commitment to passenger safety at every stage of the journey.
How do you uphold the EmpireCLS signature passenger experience amid congestion, access restrictions, and unpredictable city conditions?
Maintaining the EmpireCLS standard in these environments requires anticipating access restrictions, maintaining real-time communication, and building flexibility into dispatch and staging. Local knowledge becomes an essential part of the service, as traffic patterns, security perimeters, and routing changes are not exceptions—they are the operating environment.
What has left the strongest impression on you personally?
What stands out most is the level of coordination required to create an experience that feels effortless to the passenger. At this scale, a flawless journey is the result of detailed planning, constant adjustment, and a unified team effort. It is something I am incredibly proud to have been part of, alongside a team fully committed to precision and excellence.
From the first planning stages to the final departures, FIFA World Cup 2026 showed how much precision is needed to make complex travel feel seamless. EmpireCLS brings that same planning, team coordination, and service consistency to every event it supports.
In today’s global business landscape, corporate travel is no longer just about getting from point A to point B. It’s about reliability, discretion, safety, and the kind of comfort that allows leaders to stay focused, composed, and in control—no matter where business takes them. At EmpireCLS, we view corporate travel as an extension of your business operations. Every ride is a reflection of your standards, your values, and your expectations—and we take that responsibility seriously.
Time is the most valuable asset for executives and corporate teams. Our chauffeured services are designed around absolute punctuality, proactive planning, and real-time coordination. From early-morning airport transfers to multi-stop executive roadshows, every itinerary is managed with meticulous attention to detail. Our professional chauffeurs are trained to anticipate needs before they arise, adapt seamlessly to schedule changes, and deliver a calm, personalised travel experience—allowing passengers to prepare for meetings, take calls, or simply decompress between engagements.
Corporate travel demands adaptability without compromise. Whether transporting a single executive, a board of directors, or an entire delegation, EmpireCLS offers a diverse, meticulously maintained fleet of late-model luxury sedans, SUVs, and group transportation vehicles – featuring the newest addition to our electric portfolio, the all-electric Cadillac Escalade IQ. Each vehicle is selected not simply for its presence, but for exceptional comfort, privacy, and unparalleled performance, ensuring every journey feels elevated.
EmpireCLS invests heavily in chauffeur training, advanced vehicle technology, and rigorous safety protocols to ensure every journey meets the highest standards of care. From defensive driving practices to continuous monitoring and compliance, our approach to safety provides corporate travelers with something invaluable: confidence.
Corporate travel often spans multiple cities, time zones, and teams. EmpireCLS delivers consistent experience across 1000+ cities across 6 continents, ensuring that executives receive the same level of service, professionalism, and comfort—wherever business takes them.
⭐⭐⭐⭐⭐ Great experience overall. Turner communicated clearly ahead of time, was easy to find at pickup, and drove safely and smoothly throughout the trip. Professional, friendly, and made the whole experience stress free. – Michael W.
⭐⭐⭐⭐⭐ Boris was great. He patiently waited and helped me find my luggage that were not on my flight but had been sent on an earlier flight. We had to track down where my luggage had been stored. Smooth ride once we finally got on the road, not a jerky ride. Then carried my luggage up the front stairs. Thumbs up! – William H.
⭐⭐⭐⭐⭐ It could not have been better!! Solomon is a brilliant driver and an exceptional human being. He navigated Los Angeles in bad weather and bad traffic with expertise, ease, grace, humor, and intelligence. A+++ – Grace A
When corporate travel is handled with precision and care, it becomes an asset rather than a stressor. EmpireCLS is proud to support executives, corporate teams, and organizations with chauffeured solutions that elevate every journey and reinforce professionalism at every touchpoint. Because in business, how you arrive matters – reserve your next journey.
Our hearts go out to the Los Angeles community currently facing unimaginable challenges from the devastating wildfires. The magnitude of this tragedy has deeply impacted us all and we hold in light everyone affected. As a company deeply rooted in the LA community, EmpireCLS is committed to supporting those on the front lines. To aid in the relief efforts, we have made a donation to the Los Angeles Fire Department Foundation. The courage and dedication of these brave firefighters are truly an inspiration, and we’re honored to play even a small role in ensuring they have the resources needed.
Last week our LA based team worked together to deliver thousands of bottles of water to various shelters accepting donations. We also worked with our local food vendor to prepare and deliver hundreds of freshly made burritos to firefighters in Altadena. This week, we are providing meals for over 500 firefighters stationed at Will Rogers State Beach.
As Los Angeles rebuilds, EmpireCLS remains steadfast in our commitment to support and strengthen our community. Through ongoing partnerships with local organizations and charities, we stand ready to serve and assist in the recovery efforts. Our dedication to the city we proudly call home extends far beyond transportation – it’s about being there for our neighbors when they need us most.
Standing in solidarity with our Los Angeles family.
We would like to inform you about an important change affecting travel in Manhattan and how EmpireCLS is adapting to serve you better.
Starting January 5, 2025, New York City will implement a new congestion pricing policy.
A toll will be charged for vehicles entering the Congestion Relief Zone in Manhattan (local streets and avenues at or below 60th Street). This initiative aims to reduce traffic by an estimated 80,000 vehicles daily, improving mobility in one of the nation’s most congested areas.
To align with this new policy, EmpireCLS will implement the following change:
Our Commitment to You
At EmpireCLS, we remain dedicated to providing you with exceptional luxury chauffeured services.
We appreciate your understanding and continued trust in EmpireCLS. Our team is available to address any questions or concerns you may have regarding this update.
If you have any questions, please contact customer@empirecls.com.
Thank you for choosing EmpireCLS. We look forward to serving you with the same level of excellence you’ve come to expect from us.