At EmpireCLS, we utilize the most advanced technologies to make chauffeured transportation faster, safer, easier and more reliable. With a belief that true innovation can transform the way we serve clients and give service providers the ability to better compete in the fierce ground transportation landscape, we’ve been hard at work building new mobile experiences for travelers and enhanced dispatch software for operators throughout the United States.
Recently, our EVP of Global Operations, Joey Phelps, sat down with The Company Dime, a publication that provides quality journalism on travel industry business news, to discuss EmpireCLS’ new mobile technologies and the significant impact it will make on the industry.
A Modern, Mobile Option for Travelers
EmpireCLS’ upgraded traveler app will replace our current app and will offer a modern, mobile option for booking our higher-end chauffeured transportation services. As stated by The Company Dime:
‘It won’t offer pickup in seven minutes but the app would allow users to, for example, book a ride for “when they land in Dallas”, Phelps said.’
In addition to booking capabilities, the new app will provide vehicle tracking that will feature an icon that represents the reserved car on a map and chauffeur background information, giving travelers peace of mind in knowing exactly who will be driving them. Travelers will also have the ability to text chauffeurs directly through the app.
Helping Operators Compete
With the ability vastly improve scheduling efficiency, the newly built dispatch software aims to help chauffeured transportation operators better compete in the challenging ground transportation arena. The software is available for use by both affiliate and vetted non-affiliate operators. Quoting Phelps, The Company Dime wrote:
‘“If you’re a one- or two-car operator, you can download an app, be vetted and then you can turn on the app with the possibility of passengers for you every day,” … “The expansion possibilities are as endless as there are operators in the industry.”’
In addition, the software incorporates important information, like the industry specialties of chauffeurs.
To learn more about our new traveler and operator mobile experiences, click the link below to read The Company’s Dime full article.