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In 2025, EmpireCLS experienced steady growth, meaningful recognition, and continued refinement. Our focus remained clear across operations, chauffeur training, and client experience: delivering reliable, professional service at the highest standard.
A New Way to Stay Connected: The Launch of E.T.A.
Last year marked the launch of E.T.A., our quarterly newsletter designed to provide timely updates, thoughtful insights, and a behind-the-scenes view of EmpireCLS. Each edition captures the progress happening across our organization – from fleet advancements and operational improvements to continuous refinements in the art of chauffeuring.
Supporting VIPs Through Awards Season 2025
Throughout 2025, EmpireCLS supported a full calendar of high-profile global events, delivering premier chauffeured services for major award shows including the Grammy Awards, Golden Globes, Oscars, and SAG Awards. Our experienced Meetings & Events teams also managed complex logistics for major events such as the Super Bowl and Austin’s SXSW, ensuring every VIP arrival was handled with discretion, precision, and care.
Travel Industry Recognition
In 2025, EmpireCLS was honored with several notable travel industry recognitions, including being named “Specialty Partner of the Year” by Global Travel Collection and awarded “Highest Annual Growth, Specialty Partner” by the Virtuoso network for the second consecutive year. To be recognized by both GTC and Virtuoso with these distinguished honors reflects the meaningful partnerships we’ve built over the years with the travel industry’s most respected professionals.
Perfecting the Art of Chauffeuring
Last year we relaunched EmpireCLS University, enhancing our chauffeur training program to further emphasize safety, professionalism, and anticipatory service. The updated curriculum blends classroom instruction with real-world evaluation, reinforcing defensive driving, situational awareness, and service standards aligned with 5 diamond luxury hospitality expectations. Ongoing development is reinforced through personalized performance reviews four weeks after graduation, ensuring that every chauffeur continues to grow and deliver the seamless, elevated experience that defines EmpireCLS.
A Five-Star Standard
Client feedback remains one of our most important benchmarks. In 2025, EmpireCLS maintained a 98% five-star chauffeur rating, reflecting daily commitment across thousands of journeys worldwide. This consistency is the result of rigorous training, accountability, and a shared understanding that every trip deserves the highest level of care.
As we move forward, EmpireCLS remains focused on strengthening our global reach, investing in our people, and refining every aspect of the client journey. The progress made in 2025 reinforces our long-term vision: to provide dependable, thoughtfully executed chauffeured transportation.
Whether you’re planning executive travel, coordinating large-scale events, or seeking a trusted partner for complex itineraries, EmpireCLS is ready to support your journey. Reserve your next ride.
