Reinventing the Traditional Limo Company: The Transition to Chauffeured Transportation

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Today, the traditional ‘limo company’ is changing. To remain competitive in a landscape of ride-sharing services, the industry is shifting towards a more chauffeured transportation business model.

This has led companies to offer a variety of vehicles to accommodate large groups and provide new services to meet the transportation needs of consumers, executives, businesses, travel agencies, and more. Paired with a number of technological innovations, the experiences, and services provided by limo companies are now more diversified than ever. Yes, you can still hire a limo for proms, weddings, anniversaries and other special occasions, but there are now many more options to experience what chauffeured transportation is truly like in this day and age.


Meeting and Events

With business travel and an increasing number of conferences and seminars year after year, there’s a growing demand for ground transportation services and programs in the meetings and events space. More and more chauffeured transportation providers are adding minibusses and motor coaches to their fleets to meet this need. In fact, here at EmpireCLS, the most recent addition to our own fleet is a set of 56-passenger motor coaches, with features for kicking back and staying connected.

However, what sets the chauffeured transportation industry apart from other group transportation providers is the level of service we provide. In addition to managing logistics, we provide unique services aimed at making the entire transportation programs for meetings, incentives, conferences and exhibitions completely seamless.

At EmpireCLS, we go the extra the mile to expertly craft transportation solutions for groups, meetings, company gatherings, movie premieres, award shows and sporting events that minimize costs and maximize peace of mind. From detailed logistics to passenger manifests and updates, event walkthroughs and on-site management, our seasoned meetings team takes the stress off our clients’ shoulders, giving them time to focus on more important things.

We’re so much more than a vendor. We serve as true partners to ensure the success of any meeting or event and will be by your side until after the last car pulls away.


Travel Support

The travel industry, as we once knew it, has dramatically changed in the last few years. Professionals in this space have shifted from simply booking services to creating full-scale, unique and memorable experiences for both leisure and business travelers alike. Chauffeured transportation service providers with diversified fleets have the ability to support travel managers by allowing them to work with a single provider for all of their clients’ global transportation needs.

In addition to an expansive fleet and high-quality service, travel managers can also book added security options and services. Whether journeying close to home or across the world, personal safety is top of mind in today’s global climate. Travel managers, particularly those who work with figures in the public eye, are seeking an extra layer of protection for their clients.

Through SecureCar, EmpireCLS’ industry-leading global high-level security transportation division, we help travel managers provide their clients with personal bodyguards, chauffeurs trained in defensive driving, armored vehicles, and more. Whether it’s a family visiting an unfamiliar destination or an executive going to a meeting in a political hotspot, our services allow travelers to focus on the more important aspects of their journeys, without stressing over personal security.


Seamless Service Through Technology

The growth of technology in the chauffeured transportation industry in recent years has been incredible. As a result, here at EmpireCLS, we’re now able to offer seamless, more efficient services for our customers. Our customers benefit from GPS integration, real-time smartphone push updates, on-board DriveCam and Silent Passenger and secure Wi-Fi hotspots in ever vehicle through our corporate-owned locations. Need to make changes to your itinerary? We can react immediately and make updates to your trip with real-time notifications sent directly to our chauffeurs through smartphones.

The industry as a whole, however, is lacking one singular platform. There is development on the integration of various technologies out there that chauffeured transportation companies are gravitating towards, so we can all get on the same system. This will allow us to provide the on-demand experience that our customers are truly seeking.

The chauffeured transportation space has made impressive strides over the past few years. With the resources to accommodate a variety of transportation needs, from events to high-level security solutions for global travel and improvements to service through advanced technology, the industry is reinventing its image from being legacy limo companies to being innovative transportation service providers. And as a company who has been perfecting the art of chauffeuring for over 37 years by providing the same hospitality service as five-star hotels, EmpireCLS is at the forefront of this major transformation.

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