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We’ve Got Virtuoso Advisors Covered ‘Round the Clock

24/7/365 Virtuoso Reservations Team:


800-273-4016 USA / Canada

201-472-4546 International

24/7 Customer Care Team:


800-451-5466 X 2896

Become an EmpireCLS
in less than 10 minutes!

You’ll get the 411 on all our services, the booking and billing process,and what we do differently that makes EmpireCLS a cut above the rest!


“On behalf of all of us at EmpireCLS, as your Preferred Partner in chauffeured ground transportation worldwide, we are truly excited to build relationships with each of you, and privileged to service the needs of your highly valued clients”. - David Seelinger, Chairman & CEO

Experience the EmpireCLS difference:
4 distinct services
1,000 + Cities

  • Chauffeured Vehicles
  • From premium sedans to 56-passenger motor coaches, providing corporate, leisure & entertainment ground transportation services for many of the world’s influencers, disrupters, top CEOs, dignitaries, executives and Hollywood elite.

  • VIP Airport Greeters
  • Inbound - outbound - terminal to terminal and gate to gate for tight connections- expedited airport services - gates greets.

  • Hi-level Security Transportation
  • Our privately owned global security division, Secure Car, servicing any worldwide requests and locations where special security measures are needed, such as discretionary bodyguards, armored & un-armored vehicles and transbriefs.

  • Groups, Meeting & Events
  • Dedicated MICE specialists providing chauffeured solutions for any size group movement, large and small. Servicing leading brands in a multitude of industries such as sports, fashion, entertainment, music and the corporate sector, we can also assist with your weddings, reunions and leisure group needs.

    During Hollywood award-season festivities, EmpireCLS continuously leads the way year after year, with more vehicles on red carpets than any other provider, including over 200 vehicles for the Oscars and over 250 for the Golden Globes, which we have been servicing for 25 years.
    Contact us for all your roadshow and entertainment touring needs.

Get to know the premium services & benefits we’ve been known for since 1981:
  • Responsive 24/7 customer care specialists, dedicated to resolving matters anywhere your client travels worldwide

  • Limousine industry’s largest privately held luxury fleet with skilled chauffeurs trained to be a concierge on wheels

  • Every chauffeur an employee and over 600 owned vehicles between our NY, LA and SFO headquarters, ensures a service consistency which competitors who franchise or farm-out cannot deliver

  • In-house Global Alliance Partnership Management Team cherry-picks, vets and contracts with top leaders in transportation worldwide, ensuring the EmpireCLS premium standards are met in quality, training and service

  • Youngest worldwide fleet with vehicles retired within two years

  • Extensive Government background checks with chauffeurs undergoing a rigorous 21-day in-house training program

  • Multi-lingual chauffeurs speaking a combined 25 languages in headquarter markets

  • In-vehicle bottled water, iPhone & Android phone chargers and free Wi-Fi in most major markets

  • When traveling internationally, English speaking chauffeurs provided

  • Chauffeured vehicles and airport greeter services can be booked independently of each other or together, delivering one seamless itinerary

  • All services quoted and billed in USD

  • No hidden fees or costs: quotes are all-inclusive

  • Flat rate pricing for airport transfers in most major markets

  • Chauffeur alerts provided with contact and arrival info via text or email

  • Child and infant seats available in most major markets

  • Military grade firewall and encryption protects all client information

  • $10M in auto liability insurance per client, for each trip

  • EmpireCLS is the preferred chauffeured service for over 20 four and five-star hotels on both coasts - including 15 Virtuoso properties

  • Recipient of the “Best Limousine Service” award by the New York City Association of Hotel Concierges

Have an Agency account? Great!
Then you’re receiving an elevated 15% Virtuoso commission level on ALL our global services! Yes, we mean everything you book worldwide! Need a quote? Our dedicated 24/7 Virtuoso Res Team is eagerly standing by to assist with your booking needs.
Agency new to EmpireCLS?
Opening an account is a very simple process. Let’s get your agency on its way to earning 15% commission! Contact your EmpireCLS Virtuoso Account Team today. Have an urgent booking need, but no account? Just establish your agency account within 7 days of making your booking and we’ll protect your commission.

Your EmpireCLS Virtuoso Contacts:
24/7/365 Virtuoso Reservations Team:
Virtuoso Account Executive:
Gary Stevens, Executive Director,
Sales & Marketing
201-588-2411 /
Account Support Lead:
Frank Marano, Sales Coordinator
201-588-2259 /
Account Support Team:
800-451-5466 x 2897 / AE@EmpireCLS.com
Find Us On Virtuoso.com