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When you book a luxury chauffeured service, you’re not just paying for a ride in a luxury vehicle. You’re trusting someone with your time, your safety, and your reputation. Whether you’re heading to a red carpet event, catching a flight, or welcoming a VIP guest, you want every detail handled with precision, discretion, and confidence.
But not all luxury services deliver the same level of experience on every ride.
At EmpireCLS, we do things differently. Our business model is what truly sets us apart—and our passengers feel it from the moment they book to the moment they arrive. Here’s what makes the EmpireCLS experience exceptional:
Our Chauffeurs Are Our Brand Ambassadors
Many transportation companies rely heavily on independent contractors. While some are excellent, this model can lead to inconsistent experiences that often come down to luck.
At EmpireCLS, in our corporate-owned markets, our chauffeurs are full-time employees. Through a rigorous, in-house training program, they master more than driving—they are trained in the art of chauffeuring, which combines discretion, situational awareness, emotional intelligence, and hospitality held to Forbes Five-Star standards.
This means our passengers can expect:
A professional, uniformed appearance and conduct
Knowledge of client preferences
Meticulous attention to detail
The ability to navigate unpredictable conditions with confidence
Fleet Ownership & Vehicle Standards
Unlike services that rely on third-party or non-owned vehicles, EmpireCLS maintains full ownership of its luxury fleet in our corporate markets. This eliminates the inconsistency that can come with mixed vehicle sources—such as varying models, colors, and standards of cleanliness or comfort.
We operate one of the youngest luxury fleets in the industry, with vehicles on a 12–24 month replacement cycle to ensure access to the latest safety engineering and technology. Each vehicle is maintained in our ASE-certified, in-house service center, where dedicated service managers oversee monthly 59-point preventive inspections and rigorous repair standards.
The result is complete control over quality, availability, and presentation—delivering a consistently refined experience every time you ride with us.
We apply these same expectations across our global network. Every affiliate partner we work with is required to uphold equivalent vehicle standards, ensuring consistency in every market.
Global Affiliate Network
EmpireCLS caters to travelers crossing the globe, providing refined, dependable service in over 1,000 destinations worldwide. Outside of our corporate-owned locations, we partner with carefully vetted and trained providers who are required to meet our standards of excellence.
So whether you’re riding with us in the U.S., Europe, or the Middle East, you can expect the same level of consistency, reliability, and signature service—no matter where you travel.
Experience the difference and book your next journey with us.
