(SECAUCUS, NJ) – On January 16, 2015, EmpireCLS Worldwide Chauffeured Services Chairman and CEO David Seelinger was featured on the sixth season of CBS’ “Undercover Boss.” After participating in “Undercover Boss,” he attributes the company’s success and growth to its dedicated and talented employees.
“Going undercover was a unique experience that provided an unobstructed view of our company and ways we can improve,” said Seelinger. “EmpireCLS has grown in leaps and bounds, and it was important for me to connect with our employees and learn how the growth we’ve experienced has impacted them, our brand and our customers.”
EmpireCLS provides luxury, chauffeured transportation services throughout the world for Fortune 1000 companies, five-star hotel brands, VIPs, dignitaries and the entertainment/music industry elite, driving nearly one million customers each year.
An entrepreneur with a passion for hospitality and a love for motorcycles, Seelinger has been responsible for the direction and growth of EmpireCLS, formerly Empire International, since 1990. He developed the company’s global affiliate network and proprietary reservation system. In 2005, Seelinger orchestrated the company’s merger with one of its largest competitors, CLS Transportation, creating the largest transaction of its kind within the chauffeured transportation industry.
Seelinger stresses that the opportunity to go undercover as a chauffeur, dispatcher, and assistant fleet director has been “invaluable,” learning new ways to improve and expand the EmpireCLS brand. After sharing his finding with EmpireCLS leaders, the company is implementing several initiatives to simplify company processes, stay connected with its employees, and ensure their needs are addressed.
“Admittedly, I’ve been out of touch with some aspects of our business,” said Seelinger. “EmpireCLS wouldn’t be the company it is today without its hardworking employees—making sure their needs are fulfilled is a priority and an important lesson I took away from this experience.”
Created by Stephen Lambert and produced by Studio Lambert/All3Media America, “Undercover Boss” is a two-time, Emmy Award-winning reality series that follows high-level executives as they slip anonymously into the rank-and-file of their own organizations. While working alongside their employees, they see the effects their decisions have on others, where the problems lie within their organizations, and get an up-close look at both the good and the bad while discovering and rewarding the unsung heroes who make their companies run.
Visit CBS here to see the full episode of EmpireCLS on “Undercover Boss.” Click here for bonus clips from the episode.